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RENTAL CONDITIONS

Welcome to the rental terms page of Domaine Des Cigales. We aim to provide you with all the necessary information for a pleasant and hassle-free stay. Please read our terms carefully before making a reservation.

1. RESERVATION

  • Online Reservation: Reservations can be made directly on our website. A deposit of 25% of the total amount will be required to confirm your booking.

  • Confirmation: You will receive a confirmation email once your reservation is completed. The remaining balance must be paid no later than 40 days before your arrival.

2. RATES

  • The rates indicated include accommodation and charges (water, electricity, heating).

  • The property "Le Ventoux" is subject to the following electricity consumption condition: 52 kWh per day included, +€0.30 per additional kWh.

  • Rates may vary depending on the season and the length of stay. Discounts may be applied for extended stays.

3. ARRIVAL & DEPARTURE

  • Check-in time: The gîtes are available from 4:00 PM on the day of your arrival.

  • Check-out time: We ask that you vacate the gîtes before 10:00 AM on the day of your departure.

4. CANCELLATION POLICY

  • Cancellation by the client: In case of cancellation, the 25% deposit is non-refundable. For cancellations made more than 40 days before arrival, the balance will be refunded.

  • Cancellation by the domain: If we need to cancel for unforeseen reasons, a full refund will be issued.

5. SECURITY DEPOSIT

  • A security deposit of €1,300 (low and medium season: September to June) or €1,500 (high season: June, July, and August) will be required upon arrival (bank cheque). This will be refunded within 30 days after your departure, subject to an inspection of the property. We generally refund the deposit on the Tuesday following the return of the keys.

6. HOUSE RULES

  • We kindly ask that you respect the property and behave courteously towards other guests and staff.

  • Parties and noisy events are not allowed to preserve the tranquility of the property.

7. PETS

  • Pets are welcome in certain gîtes upon prior request. Additional fees may apply.

8. RESPONSIBILITY

  • We disclaim any responsibility for damages or loss of personal belongings during your stay. We recommend purchasing travel insurance.

9. MODIFICATION OF TERMS

  • We reserve the right to modify these rental terms at any time. Any changes will be published on this page, and you will be informed when making your reservation.

10. CONTACT

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